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Susan Smith

123 Centre Street

Cranbrook, BC  V1C 1L0

Tel:  (250) 426-1234

email:  ssmith@hotmail.ca

 

Objective

To work as a front desk clerk in the hotel industry

 

Summary of Qualifications

 Recent experience as a front desk clerk

  • Strong interpersonal skills manifested in excellent customer service
  • Team player who contributes positively to a team environment
  • Enthusiastic and willing to learn new skill

Employment History

Front Desk Clerk                                                                     2002-2004

Sleep Inn, Cranbrook, BC

 

  • Processed reservations by telephone and in person, assigned rooms and assisted customers with their needs and requests
  • Worked on internal computer program posting room charges
  • Assisted co-workers in their areas of work as needed

Waitress                                                                                  2001-2002

Joe's Burger Palance, Cranbrook, BC

 

  • Served customers through taking, placing and delivering food orders in a prompt and friendly  manner in a busy environment
  • Worked overtime as needed and requested by employer

Education and Certification

Grade 12, Mount Baker High School, Cranbrook, BC                  2001

FoodSafe                                                                                           2001

Serving It Right                                                                                   2001

 

Volunteer Involvement

Crisis line volunteer, canvasser for Cancer Society

 

References

Joe Brown                                                      Mary Smith

Owner, Joe's Burger Palace                        989 Sunnyside Street

123 Main Street                                            Cranbrook, BC  V1C 9L9

Cranbrook, BC  V1C 3P9                            Home telephone:  (250)789-4566

Work telephone:  (250)426-6666                (personal reference)

Home telephone: (250)426-9898

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